Ministerial Advisory Council on Disability - Independent adviser to the WA Minister for Disability Services - Keeping government informed

The National Disability Insurance Scheme in Western Australia Community Engagement

Frequently Asked Questions

Why is the Minister conducting a community engagement process?

This process will provide opportunity to learn more from people with disability, families and carers and the broader community while we also learn from the comparative trials of the National Disability Insurance Scheme (NDIS) in Western Australia (WA).

The State Government wants to ensure that the NDIS in WA will respond to the needs of people in WA. This is not about redesigning the principles of a NDIS. Rather it is about understanding the features of a sustainable model that will accommodate the State’s unique geography, diversity and disability services history. 

I don’t know much about the NDIS, where can I get information?

The NDIS is a new way of providing support for eligible people with permanent and significant disability, their families and carers.

In 2014 the Commonwealth and State governments established a comparative trial of two different models of the NDIS in this State.

The WA NDIS (formerly WA NDIS My Way) has been operating in the Lower South West since 1 July 2014 and in Cockburn-Kwinana since 1 July 2015. The Commonwealth government's NDIS model has been run by the National Disability Insurance Agency (NDIA) in the Perth Hills since 1 July 2014.

The existing WA NDIS trials in the Lower South West, Cockburn-Kwinana area and the Perth Hills will continue under their current arrangements until 30 June 2017.

In addition, the trials will be expanded. From 1 October this year, the WA NDIS trial being run by the Commission will expand into Armadale, Murray and Serpentine-Jarrahdale. From 1 January 2017 the National Disability Insurance Agency trial will expand into Bayswater, Bassendean, Chittering, Toodyay, York and Northam.

There is more information available about WA NDIS on the Disability Services Commission website (hyperlink and on the NDIA NDIS on the NDIA website (hyperlink

What is the role of the MACD in influencing the delivery of the NDIS in WA?

The Ministerial Advisory Council on Disability’s (MACD) role is to advise the Minister on the development and implementation of policies, services, programs and activities that affect people with disability.

The Minister for Disability Services has therefore asked the MACD to undertake community engagement regarding how the NDIS might be delivered in this State.

To enable the MACD to provide advice it is seeking feedback from people with disability, their families and carers and the broader community across the State. This feedback will be themed and presented to the Minister for consideration.

Will there be national consistency in WA?

The core elements of the NDIS in WA have been aligned with the Commonwealth legislation for the NDIS. This will continue. People with disability in WA have the same eligibility criteria, reasonable and necessary supports will be based on national comparability and there will be full portability throughout Australia.

How can I be involved?

Discussion papers

Discussion Papers will be released every two months throughout the consultation to help people think about different aspects of the Scheme in WA. The papers will be on the Ministerial Advisory Council on Disability website but can also be emailed to people. If you wish to receive these papers by email please register at

You may provide comments on every paper. There are a number of ways you can do this:

  • Complete the online survey regarding each topic on the Ministerial Advisory Council on Disability website
  • Email your comments
  • Speak to someone about it over the phone.

Other opportunities

The MACD may wish to invite you to provide further feedback or to join one of the Minister’s round tables discussions on a particular topic. As part of your feedback you will be asked to provide contact details for follow up, but you may refuse if you wish.

Other opportunities to be involved such as face to face meetings, focus groups or public forums will also be provided. These opportunities will be advertised broadly during the process.
You are also encouraged to suggest other ways to engage in this process. You are welcome to make those suggestions or provide feedback via the contacts below.

Will State government agencies and disability service organisations be involved in this community engagement?

There will be engagement opportunities for government agencies as well as disability sector organisations but the Minister is seeking to ensure that the voices of people with disability, their families and carers are genuinely heard.

Can the broader community take part in the community engagement?

Yes, everyone in Western Australia can contribute. It is important that the whole community has the opportunity. People with disability live in the community and are part of the community. How the NDIS operates in WA will impact on the broader community so it is important that everyone has a say. Anyone can comment on the discussion papers, come to engagement events or even suggest a topic that they feel needs consideration.

Will my feedback really change how the NDIS will operate in WA?

The Minister is seeking to hear from as many people as possible across the State. Everyone's feedback will become part of the advice that the MACD provides to the Minister and will contribute to ensuring that the way the NDIS works in WA is as close as possible to what Western Australians want and need.

Who should provide feedback?

People with disability, their families and carers are critical to this process, and so is the broader community.
If you have been in either of the trial sites please provide feedback. If you are in rural and remote communities make your voice heard. Mainstream government agencies, disability service organisations, local councils, sporting groups, businesses, schools, educational institutions, and others are all encouraged to provide feedback.

It is important that as many and as broad a range of people and organisations as possible provide feedback. The whole community is encouraged to contribute as people with disability are in our community so what affects them effects everyone.

What format should I send feedback in?

There a number of ways you can provide feedback and it doesn't have to follow a specific format. You can contribute by:

  • Emailing
  • Phoning on 1800 857 354
  • In writing to NDIS IN WA c/o PO Box 494, West Perth WA 6872
  • Filling in the survey about each discussion paper on the MACD website

There will also be opportunities for face to face meetings, focus groups or public forums as the engagement progresses.
You may want to consider indicating which topics your feedback is most aimed at addressing, and whether you would be open to meeting with the Minister to discuss your input further.

Will my feedback be confidential?

If you provide your personal details, unless you agree to share those details, your personal information will remain confidential.

So that the Minister can be assured that feedback has been sought from the whole community part of the process will be to ask people to provide some personal details. This will include your name and contact details and other demographic information.

You may provide your feedback anonymously. Your feedback will be included as part of the advice to the Minister even if it is provided anonymously.

What do I need to do if I have specialised communication needs?

Please advise us if you have any specialised communication need. We will make it as easy as possible for you to share your feedback. We will also be working with a range of groups and organisations to create opportunities to share feedback in an environment that suits you. We can meet with you face to face and we have provided Easy Read versions of the discussion papers.

How will people in regional and remote communities be able to participate?

People in these communities will use the same ways to provide feedback as everyone else in the State. Whilst it may not be possible to travel to every town or community across the State, the MACD is keen to ensure that people in rural and remote communities do have opportunities to meet face to face to provide their feedback.

What topics will be discussed?

The comparative NDIS trial in Western Australia has provided a valuable way to see what works well and what can be improved in delivering disability supports in this state. From listening to feedback from those who have been accessing services and supports in the trial areas we have identified an initial series of topics that will be important to get a range of perspectives on, including:

  • Planning
  • Information, Linkages and Capacity Building (ILC)
  • Western Australian Disability Services Sector
  • Regional and Remote Communities
  • Information and Advocacy
  • Employment
  • Psychosocial Disability
  • Early Childhood Intervention

These will be the topics used to prompt feedback through the release of discussion papers. However, we are keen to talk about the topics that matter most to Western Australians and will add additional topics that arise outside of this initial list.

Can I suggest other topics?

Yes, we welcome your input on further topics of discussion that matter to you. You can:

  • Include a suggestion for an additional topic as part of your feedback on one of the existing areas or
  • Provide input on an area of your choice through any of the contact options at any time if you are not interested in commenting on any of the identified topics.

Feedback will be reviewed on an ongoing basis and any additional topics will be considered for development into a discussion paper to prompt wider input.

I don't know what ‘planning’ is in the NDIS, where can I get information?

The concept of a personal plan for a person with disability has been around since the very early stages of designing the NDIS. As part of its inquiry into Disability Care and Support (2011),the Productivity Commission found there was a requirement for some form of independent needs assessment:

“The assessment process would be person-centred and forward looking. It would consider the supports that would allow a person to fulfil a range of functions, rather than only respond to what an individual cannot do.”

Individualised planning aims to provide flexibility, responsiveness, control and choice. A successful planning process creates a plan that reflects an individual’s aspirations and goals, their current circumstances and a clear pathway to achieving goals.

A discussion paper about planning under the NDIS is on the MACD website.

I don't know what ‘ILC’ is, where can I get information?

Information, Linkages and Capacity Building (ILC), formerly known as Tier 2, is the part of the NDIS that is not directly included as part of a person's plan. It includes provision of information, linkages and referrals that can help to connect people with disability, their families and carers, with appropriate disability, community and mainstream supports. The aim of ILC is also to promote greater inclusivity and accessibility of people with disability through encouraging collaboration and partnership with local communities and mainstream and universal services.

ILC supports the sustainability of the NDIS by enhancing the knowledge and resources of individuals with a disability as well as the capacity of general supports within the community.

A discussion paper about ILC is on the MACD website.

Feedback on this discussion topic is due by Friday 16 September 2016

Who should I contact to learn more or to provide feedback?

You are welcome to make contact by phone or by email if you want to learn more. All the contact details are provided below.

Telephone: 1800 857 354
Post: NDIS in WA
c/o PO Box 494
West Perth WA 6872

The Frequently Asked Questions are available in Word or PDF format.